Noona for Care Teams
Noona supports the streamlining of care team workflows, facilitating efficient patient interactions and symptom management. The intuitive interface and customizable features empower care teams to deliver personalized care and gain valuable insights for proactive intervention.
Secure Communication with Patients:
Care teams can securely communicate with patients through Noona, using either free text or pre-defined message templates tailored to the clinic's needs. Messages are categorized to facilitate effective patient engagement, allowing the care team to ask questions, provide instructions, invite patients for a clinic visit, or share educational information. Furthermore, with just a few clicks, important clinic updates can be broadcast to all patients or specific groups simultaneously.
Symptom Management – A more holistic view of patient health:
Beyond the standard patient portal functionalities, Noona allows leveraging electronic Patient Reported Outcomes (ePROs) via symptom and quality-of-life questionnaires. A real-time symptom record can help clinicians have more meaningful conversations with patients and optimize their care. By tracking symptom trends or viewing a picture of current side effects, remote monitoring can help enhance accessibility to care, has the potential to reduce the need for unnecessary hospital visits, and support healthcare providers in intervening when necessary.
Digital Patient Education:
Helping to ensure comprehensive support with Noona, patient education becomes a seamless process, allowing care teams to send relevant documents, weblinks or video files to patients according to their treatment schedule. This can help patients better prepare for their upcoming appointments, be informed about potential side effects caused by their treatment, and save on printing costs for the clinic.
By tracking whether patients have opened and accessed the provided resources, care teams gain valuable insights into patient engagement to address any potential gaps in understanding, ensuring comprehensive support throughout the patient's journey.
Prioritized Work Queue:
Symptom records, responses to questionnaires, and patients' requests are captured in a structured way and prioritized for the care team based on the severity of the reported issue in their work queue. Care teams can filter patient cases based on the case type, patient group (i.e., high-risk or study patients), and assign cases to specific care team members. When a care team accesses a triaged patient case (critical, high, medium, low), they can review the content and take the appropriate action (i.e., respond to the patient via Noona, or request to consult with a care team/individual). This flexibility allows for streamlined organization and prioritization, enhancing the clinic workflow, and ensuring that patients receive the attention they need.
Timely Access to the Data You Need:
Reports and visualizations can offer clinics timely insights into the adoption of Noona and its impact on staff efficiencies. These data aggregations can allow clinics to interpret the patient engagement and utilization of Noona, to optimize workflows, identify potential staffing issues, and enhance overall operational efficiency. Additionally, data is available at hand for reporting, attestation programs, and quality control.
